Online Data Entry Jobs | Work from Home Jobs Urgently Hiring 2021

Job Responsibilities : Administration & Dispatch Clerk- Trans Global Servvice

Salary : 16 per hour

Company : The Brick

Location : Calgary, AB CA

Educational requirements : High School

Responsibilities:

  • Provide courteous, prompt, and professional service to customers over the phone with the goal of resolving customer questions and concerns with first contact resolution
  • Field incoming calls from TGS technicians and contractors and national support call center
  • Assisting TGS technicians with service issues, payment issues and system issues
  • Maintaining of the service events that need to be action by the technician, warrantor, admin team and call center
  • Investigating and resolving aged service events
  • Applying credits to parts that have been returned to the supplier
  • Maintain up to date knowledge of new policies, procedures, and products

Qualifications:

  • Previous experience in an admin, shop or customer service environment required
  • Professional phone etiquette and empathy for sensitive circumstances
  • Utmost discretion with confidential customer information
  • Excellent data entry and keyboarding skills.
  • Strong attention to detail.
  • Superior organizational, and multi-tasking skills.
  • Strong analytical and decision-making skills.
  • Strong desire to take ownership and accountability of task completion.
  • Ability to work effectively with and without supervision
  • Experience in the Furniture or Appliance/Electronic industry is an asset
  • High School or Equivalent is required

Click Here : Apply Now

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