BMO Careers | BMO Financial Group Work from Home Vacancy Apply Now

Job Responsibilities : Account Specialist

Salary : 88000 per year

Company : BMO Financial Group

Location : Remote

Responsibilities:

• Perform In-bound/Outbound collections call to clients regarding passed due payments

• Respond to inquiries regarding delinquent accounts and negotiate payment arrangement

• Offer Hardship solutions to customers by completing risk assessments

• Document all activity details in appropriate systems

Required Skills:

• 2 years of previous call center or customer service experience

• Basic understanding of Consumer Collections and relevant functional procedures

• Intermediate knowledge of Microsoft Office (Excel, Word, Outlook)

• Strong communication and negotiating skills

• Proven ability to work effectively in a fast-paced environment

• Proven ability to multi-task, prioritize workload and meet deadlines

Click Here : Apply Now

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