Customer Services Representative Job (Remote) Apply Now 2021

Job Responsibilities : Customer Support Agent

Salary : $16.50 an hour

Company : Inflection

Location : Remote

- Assist candidates in resolving issues through phone and emailing effectively
- Answer how-to questions and help candidates navigate a variety of tools within GoodHire
- Show composure, resilience, and flexibility as our candidate needs expand
- Collaborate with internal teams and account owners to identify existing candidate opportunities to use self-help to solve issues and answer questions
- Diagnose problems and advocate for our candidates by engaging with our product and engineering teams

- Care deeply, genuinely, and passionately about providing a world-class customer experience
- Are naturally empathetic and articulate their thoughts well
- Have a clear, professional, and informative communication style

- 2 plus years of proven customer support work experience
- Self-motivated with a strong desire to work to your greatest potential and provide excellent customer support
- Proficient with the Internet and keyboarding skills with a minimum typing speed of 40 WPM

- Some experience in background check industry, human resources, banking, government or insurance environments with customer interaction
- Proficiency with the Internet, including the ability to perform searches with the use of multiple screens and browser tabs
- Experience providing customer support via email and voice channels

- Designated workspace free from noise and other distractions
- Internet access with at least 25 mbps download speed, and 5 mbps upload speed (10 mbps upload speed required for family households)
- Inflection will provide the computer, monitors, keyboard, and mouse

Click Here : Apply Now