Customer Services Representative Job (Remote) Apply Now 2021

Job Responsibilities : Customer Support Agent

Salary : $16.50 an hour

Company : Inflection

Location : Remote

In this role you will get to:

    • Assist candidates in resolving issues through phone and emailing effectively
    • Answer how-to questions and help candidates navigate a variety of tools within GoodHire
    • Show composure, resilience, and flexibility as our candidate needs expand
    • Collaborate with internal teams and account owners to identify existing candidate opportunities to use self-help to solve issues and answer questions
    • Diagnose problems and advocate for our candidates by engaging with our product and engineering teams

We are looking for people who:

    • Care deeply, genuinely, and passionately about providing a world-class customer experience
    • Are naturally empathetic and articulate their thoughts well
    • Have a clear, professional, and informative communication style

Riquirements:

    • 2 plus years of proven customer support work experience
    • Self-motivated with a strong desire to work to your greatest potential and provide excellent customer support
    • Proficient with the Internet and keyboarding skills with a minimum typing speed of 40 WPM

Experience preferred:

    • Some experience in background check industry, human resources, banking, government or insurance environments with customer interaction
    • Proficiency with the Internet, including the ability to perform searches with the use of multiple screens and browser tabs
    • Experience providing customer support via email and voice channels

Work from home requirements:

    • Designated workspace free from noise and other distractions
    • Internet access with at least 25 mbps download speed, and 5 mbps upload speed (10 mbps upload speed required for family households)
    • Inflection will provide the computer, monitors, keyboard, and mouse

Click Here : Apply Now

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