Shopify Work from Home | Team Lead – Customer Support (Remote, Canada)

Job Responsibilities : Team Lead – Customer Support (Remote, Canada)

Salary : 19 per hour

Company : Shopify

Location : RemoteCA

Company Description

Shopify Work from Home Jobs Description:

  • Utilize all the tools and data points available to leverage your team’s strengths and work on their weaknesses.
  • Deliver strong business results through impactful coaching.
  • Create and foster an engaging and supportive culture for their Support Advisors and their peers.
  • Impact and help drive the success of the remote teams in Canada as we continue to scale and grow support.

What we are looking for in a Team Lead:

  • You have excellent (and proven) leadership skills and are passionate about developing others. You have the ability to set goals and motivate others to drive the actions and achieve them.
  • Confident in your leadership skills, you trust your judgement and others look up to you for it.
  • Resourceful, ask questions and find information like a pro.

Requirements for the role:

  • Be legally eligible to work in Canada and be permanently residing in Canada.
  • Have 2-4 years prior leadership experience (Team Lead, Supervisor, or Manager) in Customer Service, Retail, Technology and/or Contact Centre environments.
  • Flexible to work on a rotating schedule with rotating weekends and some holidays.
  • Be comfortable and productive working from home.
  • Have entrepreneurial or business experience (or a strong interest in it!).

Click Here : Apply Now

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