Job Responsibilities : Remote Technical Assistance Consultant (RTAC)
Salary : 50000 per year
Company : CGI Inc
Location : Remote
Educational requirements : High School
Duties and Responsibilities:
- Respond to questions ‘live’ as required when engaged by Level 1 technicians
- Provision of ongoing technical coaching of member
- Support the technician’s PCs, applications and tools used to support their respective Client(s)
- Reviews and updates (as required) KB documentation;
- Maintains team inventory list on a monthly basic
Required Qualifications
- High school diploma, general education degree or equivalent
- Experience as a Level 1 technician within the Service Desk environment
- Knowledge of customer service principles and practices
- Related experience in technical coaching, training and documentation
Skills:
- Communication (Oral/Written)
- Customer Service & Support
- Detail-oriented
- Problem Solving/DecisionMaking
Click Here : Apply Now
Related posts:
Work from Home Human Resources Jobs Opportunities 2021
Admin or Office Jobs | Administrative Support Assistant Jobs Work from Home Apply
BC Ferries Jobs for Customer Service Near Me with Urgent Hiring 2022
Government of Ontario Jobs Near Me Apply Now 2022 for Beginners
Factory Worker in Canada Near Me Urgent Hiring with Limited Opening 2022
Customer Service Jobs Work at Home Online Applied 2022
Administrative Clerk Remote Jobs Online Vacancy for Freshers Apply Now
Local 92 Jobs Work from Home Online Vacancy Apply Now 2021
Immigration Assistant Jobs | Remote Jobs Part Time Near Me Applying Soon
Jobs in Sherwood Park | Customer Solution Specialist Jobs Apply Now 2022
Software Development Engineer I | Amazon Remote Developer Jobs
FSJ City Jobs | Fort St. John Jobs Near Me Apply Now 2022