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Responsibilities

• Developing, planning, and leading communications programs; managing and guiding project teams and agency / partners to effectively execute communications programs as required.
• Providing communications leadership and counsel to the global marketing team, developing external communications plans and key messages.
• Leading planned and ad hoc written communications with strategic messaging for external audiences.
• Advancing TELUS International’s brand through specific programs that leverage a variety of communications channels (i.e. social media, web, email) and formats (infographics, video, articles, etc.) Researching, interviewing, writing, editing and distributing content for both written and electronic media, ensuring excellence in communications and the timely completion of projects.

Education and Experince

• Undergraduate degree in journalism, marketing or communications or equivalent education and experience.
• At least 5 years’ experience in an agency, corporate communications, and/or B2B marketing environment developing and executing external \/ customer-facing communications plans
• 3+years proofing, editing, and writing various corporate communications assets (articles, blogs, brochures, presentations, press releases, web content, social media posts, video scripts, email campaign copy, etc)
• Experience working with global teams / multiple time zones would be an asset