IT Support Specialist Work from Home Online Apply Limited Vacancy 2022

Job Responsibilities : IT Desktop Support Specialist

Salary : $44,321 – $50,147 a year

Company : MakeWay

Location : Remote

What You will Do:

  • Install deploy and coordinate the shipment of equipment (i.e.: Laptops monitor headsets etc.) while updating the hardware inventory list and process purchase orders for equipment and licenses.
  • Respond promptly to security or usability concerns.
  • Anticipate potential system disruptions and taking action to solve them before they impact users.
  • Set up and disable new and current user accounts and retrieve assets when required.
  • Purchase licenses.
  • Assist with helpdesk tickets (tier 1) end user day to day support and technical projects i.e. Domain profile migration.
  • Contribute to the implementation of the annual technical strategy.
  • Schedule and track couriers and laptop shipments.
  • Add remove or update user information such as logins and passwords.
  • Document the network’s configuration.
  • Aid and maintenance to computer systems including check for antivirus risky logins and machines’ compliance status to resolve all related issues.
  • Installing browser patches.
  • Verify Information Systems expenses prior to submission and process invoices into the system.
  • Other administrative duties as assigned.

Who You Are:

  • An independent self-starter: You take initiative manage your workload and utilize all the resources at your disposal.
  • Time management: You are able to plan and organize your own time based on priorities.
  • Adaptable: You are able to manage and prioritize incoming requests juggle conflicting priorities and deliver multiple assignments all while maintaining effectiveness and efficiency.
  • Customer oriented: You are able to put yourself in someone else’s shoes and take the time to understand what they are looking for and what they need.
  • Passionate for analysis and problem solving: You like to research to learn more so you can fully understand the problem and present possible solutions.
  • Quick thinker/learner: You like and take the time to learn new things to quickly think on the spot and offer solutions to common and uncommon problems.
  • Enjoy Communicating: You are able to proactively communicate issues ideas and concerns. Our team strives to build an environment that allows open communication and believes feedback is the way to improve ourselves and our environment.
  • Self-confidence/resilient: You enjoy evaluating pros and cons and taking educated risks before taking action.

Experience

  • The ability to work under pressure in a fast-paced environment
  • Familiar with remote desktop troubleshooting
  • Previous experience with setting up and installing laptops for deployment
  • Solid knowledge and experience troubleshooting Windows OS and 0365 Office applications
  • Knowledge and experience with Azure Active Directory and Exchange administration and Microsoft Teams

Click Here : Apply Now

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