City of Winnipeg Jobs for Customer Service Online Apply 2022

Job Responsibilities : Clerk A – Customer Service

Salary : 15 per hour

Company : City of Winnipeg

Location : Winnipeg, MB CA

Educational requirements : High School

Responsibilites

  • Respond to public inquiries both in person and over the telephone and direct telephone calls as required for departmental staff; assisting Customer Service and Winnipeg Transit Plus staff.
  • Sell Transit products (bus tickets/passes/smart cards/merchandise) and accept Winnipeg Transit Plus payments and distribute Winnipeg Transit Plus registration forms.
  • Take pictures as required and create Photo ID cards for Transit concession products (bus passes/smart cards/WINNpass) and student identification.
  • Assist walk in customers with transit trip planning as required and respond to any inquiries.
  • Greet and assist Winnipeg Transit Plus registrants coming in transit functional assessments.

Your Education and Qualifications

  • High School or equivalent combination of training and experience.
  • Demonstrated ability to keyboard 40 w.p.m. and working proficiency with basic word processing applications (Word) and spreadsheets (Excel).
  • Two years of office related experience preferably with prior experience in a customer service setting and handling cash transactions.
  • Ability to work with and balance cash and product inventory.
  • Ability to work with minimum direct supervision and to initiate responsible action.

Skills

  • Citizen & Customer Focus
  • Respecting Diversity
  • Ethics and Values
  • Integrity and Trust
  • Results Oriented

Click Here : Apply Now

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