Shopify Jobs Remote Work from Home Online Apply 2022 with Limited Opening

Job Responsibilities : Senior Employee Experience Researcher

Salary : 16 per hour

Company : Shopify

Location : RemoteCA

Responsibilities

  • Helping to evolve Shopify’s employee experience by conducting and helping other teams on Talent run exploratory and evaluative research into phenomena teams employee-facing programs and employee-facing products
  • Articulating research questions and priorities with multiple teams and using a range of research methods to answer those questions
  • Leveraging organizational psychology principles where needed in your design of employee feedback mechanisms qualitative team diagnostic tools (think co-design workshops or 1:1 interviews) and research plans
  • Helping to scale the research practice in Talent by building processes resources tools and training
  • Mentoring fellow EX Researchers and others researching Talent sharing knowledge on a variety of methods and helping to evolve Talent’s research best practices

Qualifications

  • Experience with mixed-methods research. Methods must include observations in-depth interviewing and survey design. Other methods may include diary studies usability testing and co-creation workshops.
  • Hands-on experience scoping and prioritizing research questions research planning data gathering analysis summarizing and sharing findings
  • The ability to identify the best research methods and tools to use depending on project objectives and constraints
  • Examples of projects where your research insights led to better-informed decisions (e.g. to guide product roadmaps strategy decisions program changes)
  • The ability to clearly communicate insights and evidence-based recommendations to different audiences
  • Strong consulting skills with the ability to build high-trust and influential relationships with employees and leaders at all levels educating them on the value of doing research.
  • Exceptional research experience shown in a portfolio of real-world projects;
  • Open to working through ambiguity and embracing change adept at quick context shifts and seeing opportunities where others and seeing challenges; we’re a rapid growth company that moves fast
  • Passion and curiosity for cultivating a positive employee experience and the factors that help employees feel most engaged connected and impactful

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