Customer Service Representative Jobs Work from Home Online Apply Now 2021

Job Responsibilities : Customer Service Representative

Salary : 14 per hour

Company : Autolux Ltd Rapid City Transport

Location : RemoteCA

Educational requirements : High School

 Responsibilities:

  • Answer incoming customer inquiries and engage with clients in a friendly and professional manner while actively listening to their concerns
  • Record and modify customer information within the database
  • Offer support and solutions to customers in accordance with the company’s customer service policies
  • Collaborate with key stakeholders and teams to stay updated on new products, services, and policies
  • Other duties as requested

 Qualifications:

  • High school diploma or equivalent (GED)
  • Minimum of 1-year customer service experience
  • Excellent verbal and written communication skills
  • Excellent computer skills (comfortable attaching documents, working with multiple screens and multiple tabs)
  • Friendly, patient, empathetic, dependable and self-motivated
  • High ability to pleasantly and professionally converse with clients on the phone, transfer information accurately into company software and maintain high accuracy
  • Ability to work independently and as part of a team (both in person and remotely)
  • Ability to multi-task and high ability to operate in a busy environment
  • Flexible to work 40 hours a week between the hours of 6:00am and 11:30pm (with morning, day and evening

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