Job Responsibilities : Customer Service Contact Centre Representative
Salary : c$17 per hour
Company : CIBC
Location : RemoteCA
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You’ll Be Doing
You’ll work in a fast- paced Contact Centre where you’ll use your knowledge of CIBC’s card products to support clients as they manage their day-to-day banking needs. As a Customer Care Representative at our Contact Centre, you’ll be the first point of contact for clients calling in with questions about their credit cards. You’ll deepen client relationships by quickly resolving issues, identifying financial opportunities, and providing personalized credit card solutions.