Overnight Jobs Work from Home (Remote) | Customer Services Jobs

Job Responsibilities : Contact Centre Representative – OVERNIGHT (Remote Work Eligible)

Salary : 18 per hour

Company : TD Bank

Location : RemoteCA

Educational requirements : High School

Job Description

Provide customers with the best solutions and offer guidance on how TD’s digital assets can further help them meet their needs, now and in the future, using knowledge you will gain about our product and service suite.
Deliver outstanding service and/or sales support with minimal to moderately complex transactions related to financial products and services with the aim to provide complete and correct solutions the first time.
Play a key role in addressing customer concerns and be accountable for problem solving and/or raising matters to the appropriate people.
Work towards achieving set goals while being an ambassador for innovation by offering legendary experiences and trusted advice.
Work effectively as a team, use and learn from each other’s knowledge and support your co-workers to resolve customer issues, and improve efficiency of the advice team.

High school diploma and minimum of one (1) year of relevant experience
Possess computer & multi-tasking skills
Require full proficiency gained through job related training to perform a range of activities
Thrive in a dynamic and time-sensitive environment
Advanced knowledge of our business and understand the functions of our various business areas
Passionate and engaging professional with a desire to consistently and compassionately deliver superior customer experience

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