Job Responsibilities : Customer Service Representative- Night Shift
Salary : $15 per hour
Company : Traffic Tech Inc.
Location : RemoteCA
Educational requirements : High School
We are proud of our hard working and dynamic corporate culture. We believe that inspiring our employees and giving them opportunity for growth translates into better service for our clients. Each and every Traffic Tech employee is personally invested in ensuring you receive the most innovative, efficient and cost-effective solution available.
The CSR position is responsible for making sure the movement of freight across North America/Canada or even across the globe is coordinated and executed successfully according to our customer’s needs. We teach you the skills necessary to operate in the transportation industry by utilizing our own, proprietary technology. Our rapid company growth requires that we constantly add motivated, enthusiastic individuals committed to providing exceptional customer service.
- Create and maintain Strong Vendor Relationships
- Cost negotiation and carrier selection (OTR, IMDL and LTL)
- Transportation Operations (Dispatching, tracking and scheduling of orders)
- Preparing required shipping documentation
- Effective and professional communication with clients and carriers
- Minor Accounting Functions
- Data Entry
- A minimum of 6 months experience in a Customer Service Representative role.
- Prior dispatch or transport experience preferred
- Minimum High school Diploma
- Problem resolution skills, detail-oriented, high level of multi-tasking skills are a must
- Possess professional phone mannerisms
- Outgoing personality; high energy; flexible
- Great attitude and desire to work hard while having fun
- Remote position