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Responsibility:

• Partner with District Managers to assist in the overall district operations; anticipate and prioritize operation support activities and demonstrate flexibility to meet district needs and ensure issue resolution;
• Drive to various office location to train staff, ensure GREAT client standards are met, set up computer equipment and put up marketing/signage;
• Recruit, interview, hire and onboard talent;
• Monitor and support office schedules, making adjustments to scheduling as required.
• Coordinate the set up and shut down of all assigned offices;
• Assist with the planning and execution of training and development initiatives;
• Maintain the asset management inventory, process invoice payments and manage petty cash;

Qualifications:

• Excellent interpersonal, employee relations and coaching skills;
• A strong ability to deliver results that will assist the company in achieving strategic business objectives;
• Must be able to work efficiently, productively, and independently with little or no direct supervision;
• Excellent written and oral English skills. Other languages are a definite asset;
• Knowledge of H&R Block Tax Office responsibilities is considered an asset;