Legitimate Work from Home Jobs Hiring Now 2021

Job Requirements:

• Treats all contacts in a courteous and professional manner
• Confers with customer by telephone in attempt to collect current and past due payments while documenting all actions taking on the account
• Reviews customer’s file and offers programs to qualified customers in order to minimize delinquency
• Uses established procedures to make effective use of extensions and due date changes to resolve delinquent accounts
• Utilizes collection skip tools to locate accounts leading to resolution
• Recommend accounts for repossession or legal action
• This position involves regular access to specified personal information of consumers
• Perform all responsibilities in compliance with company policies and procedures
• Assist with various projects as assigned by direct supervisor

Qualifications and Requirements

• High school diploma/GED. At least 2yrs late-stage collections experience
• Moderate computer knowledge of MS Excel and MS Word software and keyboard skills including minimum accuracy requirements
• Ability to recognize problems, resolve or escalate as needed, including using a variety of talk offs to convince the customer to make a payment
• Speak and listen effectively to customers via phone, and tolerate stressful interactions with customers
• Multi-task in a high energy standard office environment