Legit Work from Home Job for Customer Support Specialist Apply Now 2021

The opportunity

Grammarly empowers people to thrive and connect, whenever and wherever they communicate. More than 30 million people and 30,000 teams around the world use our AI-powered writing assistant every day. All of this begins with our team collaborating in a values-driven and learning-oriented environment

Your impact

• Within the first 30 days, you will get familiar with the product, support tools, workflows, and all user interaction types.
• By month three, you will autonomously troubleshoot a variety of low- and medium- complexity cases.
• By month six, you will contribute to the team’s OKRs by demonstrating high standards in speed and quality of solving all user interaction types.
• By the end of year one, you will help boost team efficiency by improving customer service procedures, policies, and standards..