Jobs Hiring Near Me No Experience | Services Manager Remote Jobs Work from 2022

Job Responsibilities : Professional Services Manager

Salary : 18 per hour

Company : Resolver

Location : RemoteCA


  • Partner with the Talent Team on applicable hiring decisions as an active part of the hiring process
  • On-board new team members to maximize time-to-productivity
  • Performance management of team members including conducting the QPC process and the compensation review process
  • Support career development and on-going growth of team members.
  • Sales Support: Support the Sales team to close new opportunities; proactively engage with Presales to improve SOWs and reduce related sales friction.
  • Product: partner with the Product to continually improve our base application with the goal of developing a high quality and easily deployable product
  • CX: leverage deep understanding of customer realities; share customer insights and experiences for improved customer understanding and the optimization of customer experience


  • 3-7 years experience in a leadership with a strong aptitude for coaching and motivating people towards results
  • Proven aptitude for managing escalations through proactive communication negotiation and creative problem solving
  • Strong analytical acumen and eye for making recommendations with data insights
  • Strong operational savvy and ability to drive process adherence within team
  • Experience in managing resourcing and capacity planning within the team and in partnership with sales leadership
  • Experience partnering with internal stakeholders and engaging in candid feedback to drive achievement of shared goals (eg. Product Presales Customer Success)
  • Experience with delivering on a customer-centric approach in order to support solving near and long-term outcomes for the wider business
  • Exceptional communication skills at a range of customer levels
  • Experience with development training tools (employee and customer) an asset

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