IT Jobs for Beginners

What you will be doing:

• • Provide Level 1 and Level 2 Desktop support to our remote and in-office employees
  • Administer the organization’s applications, services, and software.
  • Handle and track user account creations, changes, and terminations.
  • Ensure compliance, privacy, and security best practices
  • Provide orientation, guidance, assistance, and support to users on the use of IT equipment, services, and software.
  • React to, act on, and manage incoming requests, prioritizing according to business needs.
  • Maintain records and logs of issues, repairs, fixes, changes, and maintenance.
  • Ensure functionality and organization of shared spaces and conference rooms
  • Create and maintain knowledge articles for new and existing issues/procedures
  • Work closely with vendors on the delivery of initiatives