IT Jobs for Beginners

Job Responsibilities : IT Service Desk Analyst

Salary : 18 per hour

Company : CaseWare IDEA

Location : Remote

What you will be doing:

    • Provide Level 1 and Level 2 Desktop support to our remote and in-office employees
    • Administer the organization’s applications, services, and software.
    • Handle and track user account creations, changes, and terminations.
    • Ensure compliance, privacy, and security best practices
    • Provide orientation, guidance, assistance, and support to users on the use of IT equipment, services, and software.
    • React to, act on, and manage incoming requests, prioritizing according to business needs.
    • Maintain records and logs of issues, repairs, fixes, changes, and maintenance.
    • Ensure functionality and organization of shared spaces and conference rooms
    • Create and maintain knowledge articles for new and existing issues/procedures
    • Work closely with vendors on the delivery of initiatives

Click Here : Apply Now

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