Call Centre Remote Jobs from Home Vacancies 2021 Apply Now

Job Responsibilities : Call Centre Advisor – 100% remote

Salary : $18.90 an hour

Company : Banque Laurentienne

Location : RemoteCA

Responsibilities

You will support our customers in their daily transactional needs. You will also work in collaboration with the Consultants, Personal Services working in branch. You would support your colleagues in their advisory and business development roles in order to provide clients with the opportunity to improve their overall financial health. As such, your mandate will be to serve customers calling their customer contact center and meet their needs.

Qualifications

º Six months to one year of customer service and sales experience
º Experience in finance, banking and / or a call center, an asset
ºAny other combination of training and experience deemed relevant
ºTalented in communication and interpersonal skills
ºFluency in French and English (oral and written)
ºKnowledge of another language an asset
ºGood knowledge of MS Office (Word, Excel, Outlook)
ºAbility to work simultaneously with multiple software and IT tools while communicating effectively with the client
º Team spirit, sense of organization, courtesy, empathy and excellent customer service

 

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