Call Centre Representative Jobs Vacancy for Beginners Apply Now

Job Responsibilities : Call Centre Representative – (Unilingual) – Home Based

Salary : 18 per hour

Company : WestJet

Location : Remote

Responsibilities:

  • Book air travel for internal and external guests, answer questions and provide general information about travel with WestJet;
  • Provide pre and post booking support, such as changing and cancelling reservations, using the our reservation system;
  • Effectively research and make decisions based on the information you have available to you, while balancing the needs of the guest with the needs of the business;
  • Adhoc projects as assigned.

Qualifications:

  • Fluent in English (verbally and written)
  • A combination of two years’ experience in a customer service and/or sales related environment;
  • Reside within 1 hour of WestJet’s Head Office (22 Aerial Place NE);
  • Must be able to communicate with an advanced level of written and spoken English and French fluently;
  • Demonstrated strong computer skills including a minimum typing speed of 40 words per minute;
  • You’ll need to be flexible with your schedule. Your work hours will be based on business needs;
  • You are smart, independent, self-motivated, empathetic, solutions focused, and passionate about supporting our guests;
  • A proven track record for punctuality and reliability.

Click Here : Apply Now

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