Best work from Home Canada Telesales Associate Jobs Apply for Freshers

Your key accountabilities:

• Answering inbound sales calls from customers interested in learning about our products and services

• Discussing and assisting a customer’s needs and matching that with the most suitable price plan and promotion

• Promoting our products and company on each call

• Efficiently navigating our order entry system(s) as necessary

• Handling calls professionally, meeting company, regulatory and compliance standards

• Accurately documenting interaction details

• Meeting Key Performance Indicators (sales process, call quality, attendance, and call conversion, and product selection)
• Staying educated on corporate initiatives, market changes and process changes

Your background includes:

• High school diploma or equivalent

• College or university education is a plus

• Some computer skills and basic knowledge of MS Office.

• Punctual and dedicated
• Excellent verbal and written communication skills in English. Spanish proficiency a plus

Characteristics:

• Good listener

• Competitive nature

• Sales-Oriented

• Coachable

• Team player

• Ambitious

• Adaptable

• Forward thinking

• Goal oriented
• Always challenging themselves to grow personally and professionally