Employer Service Centre Agent work from Home Jobs Vacancy

Job Type: Full Time, Permanent
Minimum Education: High School
Positions Available: 4

 Employer services centre agent you will: *

• Handle incoming phone inquiries on employer assessments, account compliance, and financial transactions
• Collect required financial information from clients for the employer account, which may require placing phone calls to employers
• Communicate via email to new employers and e-business agents who have requested assistance for online account services
• Investigate employer contact information for returned mail and update contact information on employer accounts.

Experience and Educational

• Completion of grade 12 (post-secondary education is an asset)
• A minimum of one year of customer service experience, or general office/business experience using the phone to gather information and enter data
• Must type a minimum of 40 words per minute
• Ability to perform mathematical calculations
• Ability to apply correct English language skills, grammar, and spelling
• Ability to accurately record and enter data

Related Document(s)
Employer Service Centre A.docx

Work Location: Multiple Locations