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Job Responsibilities : Enrolment & Business Desk Associate/Analyst, SHIIP

Salary : $51,324 – $60,391 a year

Company : Kingston Community Health Centres

Location : RemoteCA


  • Educate local sites regarding SHIIP enrolment and registration requirements
  • Support site leads and local registration authority with completion of privacy and security assessments
  •  Act as a first line of contact, triage/escalation point for end users
  • Receive, review and verify completeness of requests for SHIIP access from local sites
  • Maintain information regarding SHIIP use and make available in an electronic format
  • Periodically assess user activity for follow up to confirm user status
  • Produce ad hoc reports to support program planning

Knowledge, Skills and Abilities

  • General knowledge of the Personal Health Information Protection Act (PHIPA)
  • Strong ability to pay attention to detail and ensure accuracy
  • Data analysis, including root cause analysis, and service improvement oriented
  • Customer service focused in a first line of contact for users gaining access into the tool
  • Knowledge of technologies employed in primary healthcare an asset
  • Strong communication skills (written and oral), including excellent active listening and interpersonal skills.

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