Customer Service Specialist Jobs Hiring Urgently for Beginners Apply 20212

Job Responsibilities : Specialist, Customer Service

Salary : 17 per hour

Company : Equitable Bank

Location : Remote

Main Activities

  • Meet expectations in regard to outlined call quality, compliance, and customer service standards while interacting with customers.
  • Recognize appropriate retention triggers for renewal and refinance opportunities.
  • Maintain accurate system records of inquiries and transactions processed.
Knowledge/Skill Requirements

    • Demonstrated front line customer service experience (for a minimum of 12 months) in finance or mortgage industry
    • Post-secondary education (diploma)
    • Knowledge of commercial and residential lending products, related legal terminology and provincial and federal legislations
    • Must be self-motivated with the ability to work with little or no supervision
    • Ability to multi-task by navigating various systems while communicating with customers
    • Ability to easily build rapport and foster positive relationships with both customers and team members
    • Exceptional interpersonal and communication skills – written and oral

Click Here : Apply Now

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