Job Responsibilities : Customer Service Representative – Billingual
Salary : 15 per hour
Company : SE Health
Location : Remote
- Respond to and qualify new leads according to an agreed market development strategy..
- Use customer and prospect contact activities tools and update relevant information.
- Attend training and to develop relevant knowledge, techniques and skills.
- Receives client service inquiries, investigates, responds and takes action where necessary
- Regularly provides feedback on the soundness and effectiveness of service provision and any associated concerns
- All other reasonable duties as assigned
- Over 2 years of similar experience.
- Must be billingual French/English
- Must be available days, evenings and weekends and statutory holidays
- Familiarity with community health care services is preferred
- Proven ability to acquire and transition opportunities to set benchmarks
- Amazing oral and written communications skills required
- Ability to identify and build sales funnels
- Adaptability and an ability to deal with uncertainty are required
- A team player with the ability to work independently is required
- Eager to self-learn and grow within the position process.
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