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Job Responsibilities : Customer Service Representative – Billingual

Salary : 15 per hour

Company : SE Health

Location : Remote

RESPONSIBILITIES:

  • Respond to and qualify new leads according to an agreed market development strategy..
  • Use customer and prospect contact activities tools and update relevant information.
  • Attend training and to develop relevant knowledge, techniques and skills.
  • Receives client service inquiries, investigates, responds and takes action where necessary
  • Regularly provides feedback on the soundness and effectiveness of service provision and any associated concerns
  • All other reasonable duties as assigned

QUALIFICATIONS:

  • Over 2 years of similar experience.
  • Must be billingual French/English
  • Must be available days, evenings and weekends and statutory holidays
  • Familiarity with community health care services is preferred
  • Proven ability to acquire and transition opportunities to set benchmarks
  • Amazing oral and written communications skills required
  • Ability to identify and build sales funnels
  • Adaptability and an ability to deal with uncertainty are required
  • A team player with the ability to work independently is required
  • Eager to self-learn and grow within the position process.

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