Service and Sales Agent – Work from Home Jobs Vacancy Alberta

Job Responsibilities : Service and Sales Agent (Unilingual) – Home123

Salary : 13 per hour

Company : WestJet

Location : Remote CA

Responsibilities:

  • Book air travel for internal and external guests, answer questions and provide general information about travel with WestJet;
  • Provide pre and post booking support, such as changing and cancelling reservations, using the our reservation system;
  • Effectively research and make decisions based on the information you have available to you, while balancing the needs of the guest with the needs of the business;
  • Adhoc projects as assigned.

Qualifications:

  • A combination of two years’ experience in a customer service and/or sales related environment;
  • Reside within 1 hour of WestJet’s Head Office (22 Aerial Place NE);
  • Must be able to communicate with an advanced level of written and spoken English;
  • Demonstrated strong computer skills including a minimum typing speed of 40 words per minute;
  • You’ll need to be flexible with your schedule. Your work hours will be based on business needs;
  • You are smart, independent, self-motivated, empathetic, solutions focused, and passionate about supporting our guests;
  • A proven track record for punctuality and reliability.

Other important information:

  • This role is shift work and 100% home based, our contact centre operations are 24/7/365 days a year and require you to be available to work early mornings, evenings, weekends and holidays;
  • All contact centre positions require 3 weeks training virtually or at WestJet’s Head Office;
  • All computer hardware required for the role will be provided;

Benefits 

  • A fun and friendly culture with colleagues who work together to win
  • Travel privileges for you and your family, effective from your start date
  • Savings and Benefit programs that are flexible to meet your specific needs

Click Here : Apply Now

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