Jobs Call Centre | Customer Service Representative Vacancy Online

Job Responsibilities : Customer Service Rep

Salary : $34.74 – $38.70 an hour

Company : Enbridge

Location : Remote

Educational requirements : High School

Responsibilities

  • Receive incoming calls as required. Callers include residential, commercial and industrial customers, lawyers, and internal departments.
  • Handling of incoming calls from external and internal customers including: general billing inquiries, moving notices, negotiation of payment arrangements, broker information, budgets, transfers of credit balances, account information changes, and move requests.
  • Follow company and business unit processes, policies and procedures.
  • Transfers are the exception.
  • Promote corporate programs/initiatives, as required.
  • Research account information and prepare the documents to update the customer’s account accordingly.
  • Assist with training in the department, as requested.
  • Completes other tasks and assists other departments as assigned.

Qualifications

  • Minimum high school education.
  • Excellent verbal and written skills.
  • Proven desktop skills required including knowledge of Microsoft Suite products.
  • Accurate keyboarding and data entry skills.
  • Must have current Banner experience setting up customers & “My Account” knowledge.
  • Demonstrated ability to work in a fast-paced team environment.
  • Experience in a Call Centre environment preferred.

Click Here : Apply Now

Leave a Comment