Digital Customer Support Agent Remote Jobs Ottawa Vacancy for Freshers

Job Responsibilities : Digital Customer Support Agent – Work from Home

Salary : 17 per hour

Company : Millennium 1 Solutions

Location : Remote CA

What’s in It for You?

  • Work-From-Home from Day 1,we supply the equipment needed.
  • Virtual paid training
  • RRSP, Short and Long Term Disability options available
  • Paid vacation, training & career progression

Position Status: Permanent Full time

Signing Bonus: $500 (English/French Bilingual only)


Responsibilities:

  • Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions.
  • To fulfill customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times.
  • Remain current on program and product information by being committed to continuous learning.
  • Maintain strict confidentiality at all times and adhere to legislation and service guidelines on the use of data.

Requirements:

  • Demonstrated passion for customer satisfaction excellence and prior experience in an
  • English; Bilingual (French) an asset
  • Interactive customer service environment required.
  • Related experience in the food and/or retail industry considered an asset.
  • Strong and developed oral and written communication skills, including typing, spelling and grammar.
  • Ability to learn new skills/concepts and apply this knowledge quickly and accurately.
  • Advanced knowledge of PCs and familiarity with system navigation.
  • Positive attitude and demonstrated ability to get along with others.
  • Ability to resolve complex, and often sensitive customer complaints/inquiries in a professional manner in accordance with company policies and procedures, values and best practice.
  • Ability to work all required shifts.

Click Here : Apply Now

Leave a Comment