Customer Service Jobs Remote for Freshers Applying Soon 2021

 Responsibilities

• Provide training and technical support to all new client accounts during the onboarding process
• Respond to customer support tickets in a timely fashion
• Be the voice of the customer with the internal team
• Facilitate adoption of new features or additional services
• Become a Property Vista technology platform expert
• Ongoing customer engagement – encouraging growth of existing accounts and clients
• Organize client training sessions and conduct follow-up calls
• Present business reviews to clients

Qualifications:

• Solid understanding of basic bookkeeping and accounting is an asset
• Excellent verbal & written communication skills
• Strong organizational & multi-tasking skills
• Proficient with a wide range of technology (experience with Zendesk, SaaS, Google
  G-suite, and Microsoft Office would be considered an asset)
• Sense of humor and a willingness to collaborate in support of team goals
• Self motivated, self starter, goal oriented and positive attitude