Job Responsibilities : Support Representative
Salary : $53,729 a year
Company : Elections Ontario
Location : Temporarily remote
- Use prepared FAQs to provide consistent responses to public enquiries by email and phone.
- Update, draft and maintain FAQs to respond to enquiries within defined timelines to ensure the public receives the correct information.
- Log all inbound and outbound emails using an internal tracking system.
- Identify and escalate issues to the supervisor or manager.
- Record and monitor escalated issues using an internal ticketing system.
Rogers Communications Canada Jobs for Customer Service Representative Online Applied
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