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Job Responsibilities : Financial Customer Service Representative (VC)

Salary : $16 an hour

Company : Bill Gosling Outsourcing

Location : Remote

As a Financial Customer Service Representative, you will:

  • Respond to customer inquiries via phone and/or email
  • Negotiate payment terms and arrangements, where applicable
  • Familiarize self with finance products, marketplace lending and personal loan products to be able to provide assistance across a wide range of inquiries
  • See and understand trends, collate data and escalate issues to Customer Experience Management
  • Multi-task and switch from written to verbal correspondences / inquiries seamlessly

Skills

  • Strong written & oral communication skills
  • Flexible and able to work in a dynamic environment of rapid change in procedures and prioritization
  • Familiarity with personal loan products and financial services (interest rates, amortization, credit bureau reporting, etc.)
  • Experience working with others in a collaborative environment, encouraging others and demonstrating the desire to help others succeed.

Click Here : Apply Now

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