Job Responsibilities : Financial Customer Service Representative (VC)
Salary : $16 an hour
Company : Bill Gosling Outsourcing
Location : Remote
As a Financial Customer Service Representative, you will:
- Respond to customer inquiries via phone and/or email
- Negotiate payment terms and arrangements, where applicable
- Familiarize self with finance products, marketplace lending and personal loan products to be able to provide assistance across a wide range of inquiries
- See and understand trends, collate data and escalate issues to Customer Experience Management
- Multi-task and switch from written to verbal correspondences / inquiries seamlessly
Skills
- Strong written & oral communication skills
- Flexible and able to work in a dynamic environment of rapid change in procedures and prioritization
- Familiarity with personal loan products and financial services (interest rates, amortization, credit bureau reporting, etc.)
- Experience working with others in a collaborative environment, encouraging others and demonstrating the desire to help others succeed.
Click Here : Apply Now
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