Customer Service Representative Jobs Work at Home Online

Job Responsibilities : Service Support Representative

Salary : 14 per hour

Company : Innovative Circuit Technology

Location : Remote

Responsibilities

  • Your responsibilities will include, but are not limited to:
  • First line technical support (email, telephone, other channels)
  • Developing a strong understanding of ICT products
  • Providing a friendly and positive customer experience during call, emails, chats, and
  • customer escalations
  • Coordinating elevated technical support responses
  • Resolving and tracking inquiries
  • Identifying trends in the service inquiries and elevating them for attention
  • Coordinating, tracking, and resolving repairs to customer parts
  • Other duties as assigned

Requirements

  • Exceptional skills in problem solving and time management
  • Professional and confident written and spoken communications
  • Strong interpersonal communication with a positive personality
  • An ability to distill and present complex technical information in a clear and concise

Skills and Experience

  • environment
  • Experience in electrical theory
  • Degree or diploma in technology, electronics, or equivalent
  • French, Spanish, or Portuguese fluency

Click Here : Apply Now

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