Customer Support Specialist Jobs Work from Home Apply Now

Job Responsibilities : Support Specialist, Ontario

Salary : 19 per hour

Company : Robert Half Corporate Internal

Location : Remote

The responsibilities

  • Act as primary support for sales teams
  • Manage the Business Support Centre mailbox ensuring requests are handled in a timely manner
  • Preparing resumes, formal references and other documents as requested by the staffing professionals
  • Preparing and sending terms and conditions of assignment
  • Keeping a clean and updated database (Salesforce)
  • Post interviews communications and sending registration documents via eDocs
  • Set up candidate for evaluations and manage the results
  • Back up coverage to the Customer Support Specialist, which includes incoming call handling
  • Support with external client and candidate correspondence
  • Set up candidates on Skill Port
  • Upload candidate resumes and miscellaneous documents to Salesforce record

Experience

  • 1+ years working in a customer service role
  • Excellent oral, written and grammar skills with an ability to communicate with clients, candidates, and colleagues to ensure effective and positive outcomes
  • Exceptional customer service skills, demonstrating that the customer is always at the centre of what you do
  • Proven ability act with a sense of urgency and solve problems.
  • Strong Excel and Word skills

Click Here : Apply Now

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