Customer Service Agent

Job Responsibilities : Customer Service Agent

Salary : $17 – $19 an hour

Company : i3vision

Location : Remote

Responsibilities and Duties

• Reporting to the Senior Director – Customer Experience, the incumbent implements the action plan designed for incoming calls from an insurance company.
• Respond to questions of clients concerning their insurance policy

Qualifications and Skills

• Excellent interpersonal and communication skills
• Analytical skills and initiative (passion value)
• Compliance with standards (value respect)
• Respect of deadlines (value respect)
• Attendance and punctuality (respect value)
• Concern for quality (commitment value)

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