Customer Service Representative Jobs for Freshers Applying Soon

Job Responsibilities : Service Representative

Salary : 14 per hour

Company : Manulife

Location : Remote

Job Requirement:

  • Minimum five years of work experience in Group Benefits and/or account management.
  • Thorough knowledge of Group Benefits products and services.
  • Good knowledge of underwriting concepts.
  • GBA designation or working towards the designation an asset.
  • Proficiency in all Microsoft Office products.
  • Demonstrated analytical skills using Excel and/or PowerPoint to arrange and display relevant information during customer business reviews
  • Experience using web analytics platforms (Google Analytics, Adobe Analytics) would be an asset
  • Knowledge of Adobe Marketing Cloud (Adobe Experience Manager, Adobe Target) would be an asset
  • Strong presentation skills and the ability to influence decision makers in various sizes of organization
  • Strong customer-facing skills including expectation management, communication skills, information management
  • Must have a valid driver’s license and a personal automobile.

Competencies:

  • Proven ability to determine business priorities, meet goals, manage high volumes of work and work collaboratively within team and across multiple teams.
  • Excellent analytical, problem solving, interpersonal, organizational and time management skills.
  • Excellent customer service skills.
  • Strong negotiation and conflict management skills.
  • Strong oral and written communication skills.
  • Good leadership and presentation skills.

Click Here : Apply Now

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