Job Responsibilities : Inbound Customer Service Representative | $14.75/ Hr| Montreal ONLY| Healthcare Response Center
Salary : $14.75 an hour
Company : Teleperformance
Location : RemoteCA
- Must be at least 18 years old.
- Excellent communication skills
We operate in a 24/7 environment
- Excellent home internet hardwired – Wifi is not permitted
- Excellent computer skills
- Work from home
- Excellent medical, dental and benefits plans
- Employee referral program
Pay – $14.75 hr + $3.00 hr in bonus opportunity
- Internal career advancement opportunities with JUMP Teleperformance Career Plan
- Provide exceptional customer service during all interactions.
- Answer incoming calls, identify customer needs, and route calls to emergency services, as necessary.
- Working with a team to find solutions.
- Access client information and enter information into the system.
- Maintain a high level of professionalism and build a positive rapport with each customer.
- Work with the management team to stay updated on product knowledge and stay updated on any changes in company policies.