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Job Responsibilities : Customer Service Agent (Remote) $14.75/hr

Salary : $14.75 an hour

Company : Teleperformance

Location : Remote

Educational requirements : High School

Responsibilities:

  • Receives incoming calls from customers wanting to place an order or follow-up on an existing order.
  • Timely research and resolution to customer inquiries, which may include, but is not limited to: product availability, pricing, special quotes, production and art capabilities, status of orders and product complaints. Providing this information in a verbal or written manner
  • You will strive to foster a positive working environment
  • You will assist customers with escalated issues using your negotiation and conflict resolution skills and focus on one call resolution

What you will bring:

  • Experience in customer care with some negotiation/conflict resolution skills
  • Previous call centre experience is an assest
  • Confident skills in office while toggling between multiple windows
  • High school diploma or equivalent
  • Must be at least 18 years old
  • Excellent communication/comprehension skills
  • Ability to type 30wpm and successfully pass our pre employment assessments
  • Excellent home internet hardwired

Click Here : Apply Now

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