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Job Responsibilities : Customer Contact Representative II

Salary : 13 per hour

Company : ICBC

Location : Remote

Requirements

  • Completed grade 12 education or equivalent
  • Previous contact centre / customer service experience is strongly preferred
  • Excellent communication skills
  • Strong analytical, listening, questioning, and organizational skills
  • The ability to sit for extended periods of time
  • The ability to manage incoming queries in a busy, fast-paced environment
  • Knowledge of driver services, claims, insurance and/or road safety initiatives would be considered an asset

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