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Specific Skills

• Send invoices
• Schedule and confirm appointments
• Record and relay information
• Provide directory assistance
• Provide emergency services
• Perform clerical duties, such as filing and sorting and distributing mail
• Obtain and process information required to provide services
• Greet people and direct them to contacts or service areas
• Calculate billing charges
• Arrange teleconferences
• Answer telephone and relay telephone calls and messages
• Operate switchboard or telephone system
• Receive and issue payments

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Attention to detail
• Sitting
• Tight deadlines

Personal Suitability

• Effective interpersonal skills
• Flexibility
• Team player
• Excellent oral communication
• Excellent written communication
• Reliability
• Organized