Job Responsibilities : Customer Success Coordinator
Salary : 19 per hour
Company : Dash Hudson
Location : RemoteCA
Educational requirements : Graduate
Responsibilities
Develop and maintain product expertise of the Dash Hudson platform at all times
Create customized social media insights reports and presentation decks, using the Dash Hudson platform
Work closely with Customer Success Representatives to provide support for key accounts as required
Support our team and company goal of providing customers with exceptional support and service
Master Google Suite and customer reporting, while developing your analytical, problem solving, and creative skills
Use other online tools such as Hubspot, Asana and Mixpanel
What you’ll need
Qualifications
Completion of a post-secondary degree or diploma in business, communications or a related field
Excellent written and verbal communication skills, with the ability to explain challenging situations in a concise and user friendly manner
Strong analytical skills. You must be comfortable working with data and have a high attention to detail
Excellent organization and time management skills. You excel in a fast paced environment.
SaaS or start-up experience is considered an asset
Knowledge of digital and social media marketing and related technologies is an asset
We’re looking for
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