Customer Services Job -Support Coordinator (Part Time) Apply Now 2021

Job Responsibilities : Customer Support Specialist

Salary : n

Company : AgencyAnalytics

Location : RemoteCA

This position is 100% remote and only eligible for those who are authorized to work in Canada.

Key Responsibilities

  • Respond to customers inquiries via Intercom
  • Create knowledgebase help articles
  • Escalate issues/bugs to developers
  • Other projects depending on your skillset (writing, product management, customer success, etc)

Job Benefits

  • Profit-sharing, distributed quarterly
  • Frequent promotions
  • 3 weeks vacation and paid sick days
  • Happy Hour every Friday
  • Extended health benefits
  • Continued education allowance
  • Annual fitness allowance
  • Work from anywhere in the world
  • Join a bootstrapped, product-focused, & customer-oriented team
  • 2+ years in a similar technical support role for a SaaS
  • Moderate understanding of SEO and/or Digital Marketing
  • Basic understanding of all common digital marketing channels (Adwords, FB Ads, Google Analytics, Social Media, etc)
  • Advanced written communication skills
  • Native / Bilingual English

Click Here : Apply Now

Leave a Comment