Call Center Jobs | Online Call Center Job in Calgary Apply Now

Job Responsibilities : Call Center Representative

Salary : 13 per hour

Company : Western Financial Group

Location : Remote

Accountabilities

  • Manage incoming call queues and maintain low wait times
  • Answer customer inquiries, striving for one touch resolution for the customers
  • Optimize sales opportunities in each call, while prioritizing customers’ needs
  • Quickly access information from online databases to complete customers transactions
  • Make outbound calls for customer policy renewals and account reviews
  • Adapt your sales strategy based on the nature of your call, and customers priorities

Position Requirements

  • Passionate about customer service
  • Level 1 insurance license required
  • 2-3 years in a sales or customer service
  • Excellent phone etiquette
  • Professional experience building rapport with customers

Click Here : Apply Now

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