911 Call Center Jobs – Part Time Jobs Near Me Opening Apply 2021

Responsibilities:

• Assign tasks, follow-up, answer questions, and give instructions as needed to meet customer needs
• Address and resolve team members internal concerns and questions
• Communicate company policies, procedures, and best practices to Representatives
• Practice and ensure compliance with Asurion and client policies and procedures
• Follows directives from Call Center Management (Managers, Directors, etc.)
• Maintains excellent relations with all internal and external customers of Asurion
• Other duties as assigned

Here’s what you’ll bring to the team:

• Be able to collect appropriate data and make decisions quickly
• Bring energy needed to motivate Representatives to support and facilitate sales
• Be computer literate with an ability to type 25-35 words per minute and learn new call center software
• Bachelors or Associates degree from an accredited institution
• Bilingual skills a plus
• Schedules: Flexible to work all shifts as required (evenings, weekends, and holidays)

We take care of you (benefits/perks):

• Competitive pay and benefits including health, dental, and vision
• Retirement savings plan
• Paid time off
• Continuing education support
• Ongoing training to grow your skills