Part time IT Technician Jobs With Limited Vacancies for Freshers Apply Now 2021

Job Responsibilities : Part-time IT Service Desk Technician (10 Vacancies)

Salary : 15 per hour

Company : Conestoga College

Location : Remote

Responsibilities:

  • Answering telephone calls, chat, emails and walk-in requests for IT service requests
  • Providing first level support for service requests and creating service tickets for further actions as required
  • Escalating service requests to senior technicians or management as required
  • Following up to ensure work requests have been completed
  • Resolving computer password problems for students, faculty and support staff, resetting passwords as required
  • Providing first level support for phone system requests
  • Basic account creation and maintenance for network and phone users, following established procedures and guidelines.
  • Providing guidance and on the job training to students working at the IT Service desk

Qualifications:

  • Two-year Diploma in an IT related field
  • One year of relevant practical experience; previous Service Desk or Helpdesk experience is preferred
  • Strong verbal and written communication skills
  • Excellent customer service and organizational skills
  • Demonstrated technical skills and basic knowledge of computer components and peripherals
  • Ability to work in a team environment

Click Here : Apply Now

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