Canada Revenue Agency Jobs Work at Home Online Apply Now 2021

Job Responsibilities : Taxpayer Services Agent,

Salary : $58,076 – $65,363 a year

Company : Canada Revenue Agency

Location : Temporarily remote

Educational requirements : High School

Duties

  • Working in a fast paced, in-bound contact centre. Up to 90% of your scheduled shift will be on the telephone with callers from the general public on a daily basis
  • Responds to a variety of enquiries or requests related to tax matters, CRA administered programs and related accounts.
  • Performs various calculations to determine tax or CRA administered program requirements, elections, entitlements, or administrative relief.
  • Educates taxpayers by providing information and promoting available services.
  • Utilizing various computer applications and systems required to enter information, research, analyze and resolve questions or problems and requests raised by taxpayers, including payment reconciliation.

Requirements:

  • The use of a headset or handset for prolonged periods
  • Sitting and working at a computer screen for extended periods of time
  • Working in an environment that contains background noise*
  • Responding to urgent and complex enquiries from taxpayers in demanding situations including short timelines and difficult interactions

Click Here : Apply Now

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