Job Responsibilities : Customer Contact Representative I
Salary : 17 per hour
Company : ICBC
Location : Remote CA
Job Title: Cust Contact Rep I Reference Number: 114923
Location: Various Locations Employment Type: Temporary Part Time
Hours of Work: 7.5 hr Day Shift (M-F) Posted Date: 2021/09/16
The call centre hours of operation are Monday to Friday 8:00 am to 6:00 pm, and Saturday 9:00am to 5:00 pm. Operational
hours are subject to change. Flexible working arrangements can be accommodated, with successful candidates able to work
- Several years of customer service experience
- Contact centre experience is considered a strong asset;
- Exceptional telephone etiquette and strong communication skills;
- Active listening skills and the ability to respond to enquiries in understandable terms;
- Strong multi-tasking and time management skills;
- Ability to maintain concentration while managing high call volumes.
Only candidates legally entitled to work in Canada will be considered for this position.