Agent Jobs Work from Home Jobs Vacancy for Freshers Apply now 2021

Job Responsibilities : Virtual Agent Dialogue Author – Lead

Salary : 20 per hour

Company : HP

Location : Remote

Responsibilities:

  • Use chatbot analytics to drive changes to existing conversational dialogs to improve resolution rates and decrease effort.
  • Gain proficiency with a dialog authoring tool.
  • Create and update bot content (intents and dialogs) in the dialog authoring tool.
  • Review user sessions to understand how users are interacting with the bot and make updates to improve bot performance.
  • Collaborate with experts on solution content to design the most personalized and accurate dialog as possible.
  • Collaborate with technical HP teams and architects to understand availability of web services to create more automated experiences.
  • Collaborate with technical bot developer to understand front end capabilities available and set requirements for UI/front end.
  • Provides guidance and mentoring to less- experienced team members members.

Skills:

  • Proficiency with Microsoft Office tools, especially Excel, Visio and Word.
  • Excellent written and verbal communication skills.
  • Ability to collaborate among teams across organizations and regions.

Click Here : Apply Now

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