Job Responsibilities : Shared Merchant Success Manager (Remote, Americas – West)
Salary : 19 per hour
Company : Shopify
Location : Remote
- Experience driving customer value and retention; you should be merchant-focused in all that you do.
- Experience with having hard conversations, asking questions, and holding the line.
- Time management, and ability to balance merchant facing work with cross-functional projects.
- Operational skills and experience owning /working on small to mid-sized projects. Ability to take an idea and see it through from ideation to execution.
- Data driven and comfortable proving trends and patterns with supporting metrics.
- Thriving on change: Able to operate effectively within an environment full of uncertainty and constant change.
- Team oriented: Ability to work as a team to provide a support experience that is greater than the sum of its parts.
- Building relationship and context quickly to be able to deliver personable, impactful, and contextual interactions with merchants 1:1
- Driving value and retention with merchants and running intervention techniques throughout a merchants risk journey
- Identifying patterns in workflows or through interactions, using supporting data to establish buy in, defining strategy and then executing on change
- Work with the team to continuously create evergreen content to help serve proactive contextual recommendations to the right merchant, at the right time
- Working with cross-functional partners to ensure a seamless experience for merchants
- Contribute to cross-functional projects focused on offering the highest quality merchant experience at scale
Payroll Jobs | Remote Customer Service Representative Jobs Work from Home Apply Now
Region of Waterloo Jobs Work from Home Online Apply 2022
Computer Jobs | Projects Manager Jobs for Freshers Apply Now 2021
Call Center Jobs from Home Work from Home Apply Now 2022
Executive Assistant Jobs Remote Apply Now 2021 for Freshers
Payroll Assistant Jobs Near Me Applying Soon Urgently Hiring
Payroll Specialist Jobs Remote | Work from Home Jobs Vacancy for IT Apply Now
Remote Marketing Jobs | Advisor Jobs Near Me Apply Now 2021
Jobs in Toronto with Visa Sponsorship | Vendor Manager Remote Jobs Work at Home 2022
Web Manager Jobs Work from Home for Freshers Online Vacancy Apply Now
Insurance Advisor Jobs Work from Home Apply Now 2021
Recruiter Jobs Near Me at Home Vacancy Apply Now