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Job Responsibilities : Direct Investment Representative (Remote Work Eligible)

Salary : 21 per hour

Company : TD Bank

Location : Remote

Educational requirements : Graduate

Job Description

  • Provide customers with the best solutions and offer advanced guidance and expertise on how TD’s digital assets can help them meet their financial needs now and in the future.
  • Deliver outstanding inbound and/or outbound advice and service and/or sales support to moderately to highly complex transactions related to financial products and services with an aim to provide complete and correct solutions the first time.
  • Act as an advice process/product expert to play a key role in addressing customer concerns should they arrive and, be accountable for problem solving and/or raising matters to the appropriate people.
  • Implement advice and customer service procedures and approaches to complete work efficiently

Job Requirements

  • Have strong communication skills to exchange ideas and customer information in a concise and logical way, handling sensitive customer information and resolving exceptions.
  • Possess computer & multi-tasking skills.
  • Thrive in a dynamic and time-sensitive environment.
  • Have advanced knowledge of our business and understand the functions of our various business areas.
  • Are passionate, engaging and have a desire to consistently and compassionately deliver superior customer experience.

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