System Engineer

Job Responsibilities : Support Engineer

Salary : 16 per hour

Company : Semperis

Location : Remote

The Role

  • Troubleshoot technical and operational issues to maintain customer satisfaction at the highest level
  • Help optimize deployments to meet customers’ business, technical, and/or financial goals
  • Lead product upgrades in customers’ production environments
  • Convey and document technical requirements to and from customers
  • Provide input and feedback to engineering teams and development
  • Provide pre-sales technical assistance and product education
  • Maintain expert knowledge of Semperis products to develop and present unique solutions, and maintain knowledge of emerging trends in related technology areas
  • Willingness to travel to customers or events as necessary

Role requirement

  • Proven troubleshooting abilities.
  • Working knowledge and hands-on experience with Active Directory — you have administered or performed troubleshooting of an enterprise Active Directory environment.
  • Awareness of the identity and access management and infosec product landscapes, and technical features of competing products within the ecosystem.
  • Experience deploying and supporting solutions in a production environment.
  • Ability to communicate with technical contacts and technical decision makers at the customer.
  • Bachelor’s Degree in a related field. CS, Economics, or Engineering is a plus, or other relevant technical degree or equivalent experience.
  • Excellent verbal and written communication skills.

Click Here : Apply Now

Leave a Comment